The CoreTax application system, which is managed by the Directorate General of Taxes (DJP), is expected to be a milestone in the modernization of tax administration in Indonesia. However, the reality on the ground shows otherwise. Since its launch on January 1, 2025, the system has faced various technical issues that have resulted in stress and frustration for many taxpayers and entrepreneurs. With the project value reaching 1.3 trillion rupiah, the public is wondering, where is the error that causes this system not to work as expected?
Technology that Leaves Wounds
Many hope that CoreTax will simplify the tax reporting process. However, in reality, this system presents various technical problems, such as difficulty logging in, slow system response, and features that do not function properly. All this adds to the burden on the shoulders of taxpayers, who now have to face new, unexpected challenges.
Echoing User Complaints
In various forums and social media, complaints against CoreTax are echoing. "I've tried logging in many times, but it always fails," complained a small businessman. "We wasted time just waiting for a slow system," he added. Similar complaints came from various groups, from large entrepreneurs to MSMEs. They feel trapped in a system that should make things easier, not more difficult.
Corrective Steps and DJP Commitment
Responding to these complaints, the DJP stated that it had made various improvement efforts. Director of Extension, Services and Public Relations of DJP, Dwi Astuti, said that the problem of logging in and reporting SPT had begun to be resolved. However, are these improvements enough to restore public confidence? Many are still skeptical and waiting for real results from this commitment.
Employer Concerns and Lack of Socialization
Business people still doubt the readiness of the CoreTax system. They believe that the lack of socialization regarding the use of this system adds to confusion. "We need clear guidance and real support," said one businessman who declined to be named. These concerns are rooted in the bad experiences they have had since the system was launched.
Budget Transparency and Public Demands
The cost of developing the CoreTax system, which reached 1.3 trillion rupiah, raises big questions regarding the transparency and effectiveness of the use of this budget. The public is calling for an independent audit to ensure that the funds are used optimally. "We have the right to know how our money is being used," stressed a public transparency activist.
Panemu: Solutions for a Better Future
In the midst of various challenges faced by the CoreTax system, Panemu is here as a solution. With its experience and expertise, Panemu is committed to implementing the best standards in application development. Each project is well coordinated from the planning stage to implementation, ensuring that every step in application development is carried out with full attention to detail and user needs.
Professional Project Management
Panemu always engages a team of experienced experts to ensure that each application meets the highest standards in terms of stability, security and performance. We provide adequate training and support to ensure that users can make optimal use of our applications. With this approach, we believe we can help governments and various other institutions to achieve their goals more effectively and efficiently.
Avoid Embarrassing Mistakes
We recognize that government projects like CoreTax should be examples of sophisticated, fully functional systems. With the right approach and professional project management, Panemu is committed to avoiding embarrassing mistakes and ensuring that every project we handle can run smoothly and successfully.
Conclusion: New Hope with Panemu
In the midst of all the challenges, Panemu is here to bring new hope. We believe that with hard work, commitment and integrity, every technology project can become a truly beneficial tool for society. Let's build a better future together with reliable technology. With Panemu, every step towards progress is a definite and directed step.
